Water Rate Study
To inquire about repairs, operations, engineering and sanitation services, call (714) 741-5395 or email email@example.com.
Water bill payments can be made:
- Over the phone: (888) 867-2992
- Online: https://ggcity.org/water
- Pay by mail
- Drop off check or money order payment in the drop box in the front of City Hall
To inquire about your water bill, start or stop water services, call (714) 741-5078 or visit ggcity.org/finance/water-billing
At the January 24, 2017 Garden Grove City Council meeting, the Public Works Department introduced an ongoing water rate study during the City Council Study Session.
The presentation provided an overview of water system facilities, the City's existing water rates, and the financial status of the City's Water Utility.
The presentation also reviewed water utility revenues and expenses, defined water system repairs and improvements, "budget-based" water rates, and Proposition 218 compliance.
The study will provide a 5-year plan for future water rates.
Additional City Council study sessions will be scheduled prior to making any determinations regarding a possible water rate increase taking effect this year. All City Council study sessions are open to the public.
Below is an initial timeframe outlining key steps in the process, with specific dates to be announced.
- Study begins: November 2016
- First City Council study session: January 2017
- Future City Council study sessions: 2nd and 3rd Quarter 2017
- Public engagement: 4th Quarter 2017
- Draft results: 1st Quarter 2018
- Council decisions on how to proceed: 1st Quarter 2018
- Rate changes, if any, go into effect: 2nd Quarter 2018
This page will be updated with the most current information and schedules.
If you have any questions, please contact:
Public Works Director
Phone: (714) 741-5379.
Garden Grove Water Rate Inquiry Hotline: (714) 741-5520
Protests to the Proposed Rate Adjustments
Property owners, as defined under Proposition 218, may respond to the proposed fees in writing prior to or during the public hearing. Consistent with the provisions of Proposition 218, this notice has been mailed to all the record owners of affected property to the addresses as they appear on the latest equalized assessment roll and to real property tenants of the affected parcels. If you are a property owner as defined under Proposition 218 and object to the proposed fees as described in this Notice, you may file a written protest with the City at or before the time set for the public hearing. Protests can be mailed or personally delivered to the City Clerk as follows:
A valid protest must include:
- The name of the record owner or owners of the property; and
- Identification of the property by either assessor’s parcel number or street address; and
- A statement of protest (“I/we protest” will suffice); and
- The original signature of the protesting owner or owners (photocopies will not be accepted).
Please note that each property owner will be counted as a single vote, regardless of the number of owners. If there are two record owners, both must sign the written protest. If there are more than two owners, the protest must be signed by a majority of the owners. Multiple protests returned for a single property will be disallowed and the City Clerk will only accept one protest per property.