Water Billing

Important: City to Resume Water Late Fees and Water Shut-Offs for Non-Payments

Alert

City Hall is accepting walk-in visitors for water bill payments, business tax or licenses, recreation services, and for pre-scheduled appointments only. All other services, including in-person services, are available by appointment, online, phone or email. For a list of modified services, visit https://ggcity.org/modified-services.

Water bill payments can be made:

In person, at the 1st floor Water Counter
Over the phone: (888) 867-2992
Online: ggcity.org/water
Pay by mail
Drop off check payment in the drop box in the front of City Hall
Purchase a money order and drop it in the drop box in the front of City Hall

Apply for a business license or pay business tax:

In person, at the 1st floor Business Tax Counter
Call: (714) 741-5074

For water billing inquiries, new accounts and to turn-on or disconnect your water service, please call (714) 741-5078 or stop by Garden Grove City Hall at the following location:

11222 Acacia Parkway
Garden Grove, CA 92840

Pay Water Bill

To use Pay by Phone, please call (888) 867-2992.

Enter City Hall, pass to the left of the information desk.
Business Hours:
Monday --Thursday
7:30 a.m. to 5:30 p.m.

Friday
7:30 a.m. to 5:00 p.m.
(Closed every other Friday)

For questions regarding refuse disposal, please call (714) 238-3300. To make a trash payment, please go to the Republic Services website.

Online Water Payment
Water Rates
Garden Grove 2020 Rate Adjustment Notice
Please note: The public notice dated 11/27/19 was intended to provide an example of how the $0.17 increase would affect the rates in place at the time of the notice. Effective January 1, 2020, the actual rate, per the City's adopted 5-year plan with the pass-through increase, is $3.09 per HCF for Tier 1 and $4.32 per HCF for Tier 2.
Water Conservation Tips
Use Water Wisely
Frequently Asked Questions