Water Billing

Alert

City Hall is accepting walk-in visitors for water bill payments (cash only), recreation services, and for pre-scheduled appointments only. All other services, including in-person services, are available by appointment, online, phone, or email. For a list of modified services, visit https://ggcity.org/modified-services.

Water Bill Payments can be made:

Cash Only - In person, at the First Floor Water Counter
Over the phone: (888) 867-2992
Online: https://ggcity.org/water
Pay by mail
Drop off check or money order payment in the drop box in the front of City Hall
Water Billing Customer Service : (714) 741-5078

Apply for a Business License or Pay Business Tax:

Online: https://ggcity.org/finance/business-tax-forms
Over the Phone: (714) 741-5074

For water billing inquiries, new accounts and to turn-on or disconnect your water service, please call (714) 741-5078 or stop by Garden Grove City Hall at the following location:

11222 Acacia Parkway
Garden Grove, CA 92840

Pay Water Bill

To use Pay by Phone, please call (888) 867-2992.

Enter City Hall, pass to the left of the information desk.
Business Hours:
Monday --Thursday
7:30 a.m. to 5:30 p.m.

Friday
7:30 a.m. to 5:00 p.m.
(Closed every other Friday)

For questions regarding refuse disposal, please call (714) 238-3300. To make a trash payment, please go to the Republic Services website.

Online Water Payment
Water Rates
Garden Grove 2020 Rate Adjustment Notice
Please note: The public notice dated 11/27/19 was intended to provide an example of how the $0.17 increase would affect the rates in place at the time of the notice. Effective January 1, 2020, the actual rate, per the City's adopted 5-year plan with the pass-through increase, is $3.09 per HCF for Tier 1 and $4.32 per HCF for Tier 2.
Water Conservation Tips
Use Water Wisely
Frequently Asked Questions