Water Services Division
The Water Services Division of the Public Works Department is comprised of the Water and Sanitation Sections. The City is dedicated to providing quality services to the residents of Garden Grove. The goal of the Water Services Section is to provide sufficient and safe water at the lowest possible cost to the City’s residents. To meet this goal, we believe it is our responsibility to provide the public proper guidance and education on all aspects of water.
Water Conservation
We know that our water resources aren’t limitless, more so now because of the severe drought our state is facing. We all have to do our part to protect and conserve water to alleviate our immediate conditions and continue these practices to help ensure a sustainable environment for the future.
For more information on current restrictions, please refer to the Updated Water Conservation Ordinance
Top Ten Water Wasters
1. Over watering your lawn
750 - 1,500 gallons a month
2. Leaky faucets
20 gallons a day for every leak
3. Running the hose while washing your car
150 gallons a wash
4. High-flow showerhead
500-800 gallons a month
5. Partial loads in the washing machine and dishwasher
300-800 gallons a month
6. Long showers
700 gallons a month
7. Hosing driveways and sidewalks
150 gallons each time; 600 gallons a month
8. Using toilet as a waste basket
400-600 gallons a month
9. Letting tap water warm up without capturing any
200-300 gallons a month
10. Sprinklers watering driveways, sidewalks or gutter
500 gallons a month
Please review the water saving tips we have compiled or review the Water Conservation Rebate Programs available.
Public Information
- Water Operation
- Water Conservation
- Water Quality Section
- Capital Improvement Projects
- 2015 Urban Water Management Plan
- History of Water Use in Garden Grove
- Orange County Water District Meeting Agendas, Minutes, and Audio Recordings
- Orange County Monthly Water Supply Report - October 2020
- Orange County Regional Water & Wastewater Multi-Jurisdictional Hazard Mitigation Plan
- Garden Grove 2021 Corrected Rate Adjustment Notice
- CDC Guidance on Reopening Buildings After Prolonged Shutdown or Reduced Operation
- Water Gate Valve Replacement Program Map-In Progress
Contact Us
Water Services
(Repairs, Administration, Engineering, Operations, Sanitation, and Water Quality)
Garden Grove Municipal Service Center
13802 Newhope Street
Garden Grove, CA 92843
Phone: (714) 741-5395
Water Billing
(Billing Inquiries, Water Payments, New Accounts and Turn-on/Disconnect)
Garden Grove City Hall
11222 Acacia Parkway
Garden Grove, CA 92840
Phone: (714) 741-5078
Business Hours:
Monday - Thursday 7:30 a.m. to 5:30 p.m.
Friday 7:30 a.m. to 5:00 p.m.
Closed every other Friday
Water Emergency Services
During Business Hours: (714) 741-5395
After Business Hours: (714) 741-5704 (This number is answered by the Police Department)
Please note:
Water Customers and/or Plumbers are NOT to operate water shut-off valves. If damaged, responsible party is liable for repairs/replacement.