The Water Services Division of the Public Works Department is comprised of the Water and Sanitation Sections. The City is dedicated to providing quality services to the residents of Garden Grove. The goal of the Water Services Section is to provide sufficient and safe water at the lowest possible cost to the City’s residents. To meet this goal, we believe it is our responsibility to provide the public proper guidance and education on all aspects of water.
Water Conservation
We know that our water resources aren’t limitless, more so now because of the severe drought our state is facing. We all have to do our part to protect and conserve water to alleviate our immediate conditions and continue these practices to help ensure a sustainable environment for the future. .
In response to an adequate water supply and the elimination of the State Water Board's water reduction mandate, the City of Garden Grove has declared a Stage 1 Voluntary Conservation Water Watch conservation level. Stage 1 took effect on September 13, 2016 and includes the following guidelines:
- On a voluntary basis, customers may water once every other day, before 10 am and after 5 pm, for a maximum of 15 minutes per station..
- Watering by use of a hand-water shut-off nozzle is permitted any day.
For more information on current restrictions, please refer to the Updated Water Conservation Ordinance.
Public Information
- Water Operation
- Water Conservation
- Water Quality Section
- Capital Improvement Projects
- 2015 Urban Water Management Plan
- History of Water Use in Garden Grove
- Orange County Water District Meeting Agendas, Minutes, and Audio Recordings
- Orange County Monthly Water Supply Report - May 2020
- Orange County Regional Water & Wastewater Multi-Jurisdictional Hazard Mitigation Plan
- Garden Grove 2020 Rate Adjustment Notice Please Note: The public notice dated 11/27/19 was intended to provide an example of how the $0.17 increase would affect the rates in place at the time of the notice. Effective January 1, 2020, the actual rate, per the City's adopted 5-year plan with the pass-through increase, is $3.09 per HCF for Tier 1 and $4.32 per HCF for Tier 2.
- CDC Guidance on Reopening Buildings After Prolonged Shutdown or Reduced Operation
Contact Us
Water Services
(Repairs, Administration, Engineering, Operations, Sanitation, and Water Quality)
13802 Newhope Street
Garden Grove, CA 92843
(714) 741-5395
Water Billing
(Billing Inquiries, Water Payments, New Accounts and Turn-on/Disconnect)
11222 Acacia Parkway
Garden Grove, CA 92840
(714) 741-5078
Business Hours:
Monday - Thursday 7:30 a.m. to 5:30 p.m.
Friday 7:30 a.m. to 5:00 p.m.
*Closed every other Friday*
Water Emergency Services
During Business Hours: (714) 741-5395
After Business Hours: (714) 741-5704 (This number is answered by the Police Department)