Animal Care FAQ's
During COVID-19, Garden Grove Animal Care will continue to operate and provide services to the City. As we are trying to limit exposure to our staff, officers will continue to respond to calls for service, but will be limiting citizen contact.
Our contracted shelter, OC Humane Society, is open Monday through Saturday by appointment only. Please contact them at (714) 536-8480 for more information or to schedule an appointment.
As a reminder, trappers must have a "Cat Trap Permit" on file to participate. If you would like to participate, please contact us directly.
Visit ggcity.org/coronavirus for more information.
**July 1, 2021 Update**
Return to Field program has resumed operations! Please call (714) - 741 - 5565 for more information.
- How do I report a stray dog?
- Where do I get my dog/cat license?
- How can I have a dead animal removed (stray and wildlife)?
- How do I find a lost pet?
- What if I find an animal?
- How do I report a barking dog?
- What should I do about pet abuse?
- Are there regulations on number of pets?
- What if I'm bitten by an animal?
- What if I have a bee problem?
- What if I have a problem with rats and other pests?
- What about coyotes?
- How can I find out about rabies?
- What is the policy on wild animals?
To report a stray dog, please contact the City of Garden Grove Animal Care Services at (714) 741-5565.
All pet licenses are done online or by mail through PetData. To license online, please visit www.petdata.com and enter your zip code under “license now” and follow the instructions. For renewals, please use your reference number listed on your renewal notice and follow the instructions. You can input your information and upload required documents and make a payment via a major credit card. For more information, you may contact PetData directly at (800) 510-7734. If you choose to license your dog by mail, send your payment, made to City of Garden Grove, along with copies of all required paperwork to:
Garden Grove Animal Licensing
P.O. Box 141929
Irving, TX 75014-1929
Please contact Garden Grove Animal Care Services at (714) 741-5565. Please be aware that dead animal pick-ups are considered a low priority call. If animal control officers are currently responding to emergencies (animal bite, vicious animal, animal abuse, injured animal, etc.), it may be up to 24-48 hours before the dead animal is retrieved. Another option would be to use a shovel and gloves, and placing the animal in a plastic bag.
If you need removal of a dead bird, please contact OC Vector Control at (714) 971-2421.
All animals that are picked up by Garden Grove Animal Care are posted online, ggcity.org/animal-care/found-animals and taken to the Orange County Humane Society at 21632 Newland St., Huntington Beach, CA 92646, (714) 536-8480. You may also email us at firstname.lastname@example.org with the description of the pet, the date the pet was last seen, and an attached picture of your pet, along with your address and phone number; if we receive any phone calls that someone has located your pet, or if we find your pet, we will contact you.
If you find an animal you are required under GGMC 6.04.130 (B) to notify Garden Grove Animal Care Services. You can contact Garden Grove Animal Care for a pick-up, or take it to the Orange County Humane Society immediately in order to reduce the delay in reuniting pets with their rightful owners. If you are interested in keeping an animal you found, advise the shelter or the Animal Control Officer. If the owner is not located, you can apply to adopt it.
To report a barking dog and file a formal complaint, please visit: https://ggcity.org/animal-care/barking-dogs
If you witness animal abuse or neglect, please contact Garden Grove Animal Care immediately. You can choose to remain anonymous, although providing your contact information allows us to follow up with you through the investigation. To file a report, please contact Garden Grove Animal Care (714) 741-5565 or you may email us at email@example.com
GGMC 6.04.060 limits the total number of any animals kept on residential property to four (i.e. 4 dogs, or 2 dogs 2 cats, or 4 cats, etc.). For more information and a complete list, please refer to Garden Grove Municipal Code.
If you have been bitten by an animal, please contact Garden Grove Animal Care immediately at (714) 741-5565. An Animal Control Officer will contact you.
Please be aware withholding information on a dog bite is a misdemeanor (CA H&S Code 121710).
For more information on avoiding dog bites please visit: http://www.humanesociety.org/animals/dogs/tips/avoid_dog_bites.html
Garden Grove Animal Care Services does not handle calls regarding bees or their removal. If you have a problem with bees on private property, please contact your local pest control removal company and/or a local beekeeper.
For honey bee swarms or nests in City-owned or maintained tree, call Garden Grove Public Works at (714) 741-5375.
Garden Grove Animal Care Services does not handle calls regarding rats or other pests. Please contact your local pest control removal company.
The City of Garden Grove has established a hotline number to report coyote sightings: (714) 741-5286.
Callers should include date, time, and location of sightings.
Please visit: ggcity.org/animal-care/safety-prevention-against-coyotes
For rabies education, please visit: http://www.rabiesaware.org/?state=ca&page=faq
Garden Grove Animal Care Services has implemented a citywide wild animal policy. The City will not respond to remove trapped wildlife. The trapping and relocation of wildlife without a permit issued by the California Department of Fish and Wildlife could be considered a violation. In addition, trapped wildlife exposes everyone to potential disease and injuries from bites and scratches. If you have any concerns or questions regarding wildlife, you may contact the California Department of Fish and Wildlife at (562) 342-7100 or visit https://www.wildlife.ca.gov