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Planning Services Division Email Contact Request

Please complete the following form to receive email assistance with general zoning information (i.e., permitted uses, flood zone, development standards, land use process), and with submittals for preliminary reviews, cursory reviews, and sign reviews.

Once your request is received, a confirmation email with a corresponding ticket number will be emailed to you.

Please note that email responses and review times will vary based on the request. The average response times are:

  • General inquiries - 2 business days
  • Cursory reviews - 7 business days
  • Sign applications - 10 business days
  • Preliminary reviews - 4 weeks

Please visit the Planning Services Division webpage at to access our online services, including the City's Zoning Map, the Municipal Code, Planning Applications, ADU and SB 9 information.

Please be advised that the Planning Services Division does not respond to building and safety related questions, including permits, building code requirements, plan check status, or plan check resubmittal process. For these inquiries, please contact the Building and Safety Division at (714) 741-5307, or via email at

The following frequently requested Building and Safety services are available online:

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Required fields are marked in red. This request cannot be submitted without filling out required fields.

***Please limit your request to one per property or project.***