Claim for Damages
Claims filed against the City for injury or damage caused by the City or its employees are processed through the City Clerk’s office. All claims must be submitted no later than six months of your incident. To file a claim, download the form, complete all required fields, and personally deliver or mail your original form to the City Clerk’s office. You may also contact the City Clerk’s office and request a form be mailed to you.
Please note the City is not responsible for injury or damage caused by third parties not associated with the City; and the City, its employees and volunteers, have broad immunity under California law, particularly the Emergency Services Act (Govt. Code §§ 8550-8655) for actions taken and directives issued in response to emergencies or conditions of disaster or extreme peril to the safety of persons and property within its jurisdiction. The claim form in this page is not intended for claims for injury or damage arising out of an emergency not directly caused by the City or its employees.
Claims Process:
Submit your original claim form and any supporting documents to the City Clerk’s office at
11222 Acacia Parkway,
P.O. Box 3070,
Garden Grove, 92842-3070
Upon receipt of your original claim form, the City Clerk’s office processes your claim and forwards it to Risk Management in the Finance Department.
The Risk Management Division reviews all claims filed against the city and will contact you within six weeks.