October 18, 2021

The City of Garden Grove, in partnership with Be Well OC, announces the launch of a mobile mental health program, known as Be Well OC in Garden Grove Mobile Response Team, to provide immediate in-community assessment and stabilization to residents experiencing mental health issues, substance abuse, and homelessness.

“In Garden Grove, there are approximately 14,500 calls annually for services involving mental health. I’m confident this new partnership with Be Well OC will be a great step towards dealing with mental health issues, substance abuse, and homelessness, while keeping our Garden Grove Police Officers free to handle emergency calls,” said Mayor Steve Jones.

The mobile response team, composed of two crisis counselors who reflect the city’s diversity and multiple languages, are trained in de-escalation and are skilled to effectively address the emotional and social well-being of residents. The team, traveling in a fully-equipped blue van, will handle a variety of non-emergency and non-medical calls, and provide appropriate counseling, information, referrals, transportation to services, as well as ongoing case management.

“Be Well OC in Garden Grove is truly a program for everyone,” said Marshall Moncrief, CEO of Be Well OC. “Each team will provide in-community assessment and stabilization of individuals experiencing mental health or substance use challenges. It supports residents, first responders, healthcare workers, social service professionals, and the entire community with a clinically-effective and cost-effective response to mental illness, substance use, and homelessness.”

The Be Well OC in Garden Grove Mobile Response Team is available seven days a week, from 9:00 a.m. to 9:00 p.m. Garden Grove residents, regardless of income or health insurance, can call the Garden Grove Police Department’s non-emergency line at (714) 741-5704 or 9-1-1, and the dispatcher will triage the call and dispatch the mobile response team. The mobile response team is prepared to assist with a variety of non-emergency and non-medical situations including: mental health, behavioral crisis, suicidal ideation, public assistance, non-violent domestic issues and disputes, drug and alcohol abuse and addiction, welfare checks, death notifications, and homelessness, in cooperation with the Garden Grove Police Department Special Resources Team.

“The Be Well OC in Garden Grove Mobile Response Team is another step in building a world-class system of mental healthcare and a new reality of our county,” said Supervisor Andrew Do, Chairman of the Orange County Board of Supervisors. “This team will work in conjunction with already existing Orange County programs, such as the Crisis Assessment Team and the Psychiatric Emergency and Response Team, to expand the type and breadth of mental health services we offer to our community. I am deeply honored to be part of the ongoing endeavor to help ensure Orange County provides vital care to those who need it most and look forward to continuing this work.”

For more information on Be Well OC in Garden Grove Mobile Response Team and to view Garden Grove TV3’s news story, visit www.ggcity.org/be-well.