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City Activates Emergency Operations, Closes Facilities

In Response to State’s Stronger Guidelines on Coronavirus

March 15, 2020

UPDATE (3/26/20; 7:02 p.m.)

Due to the continuing COVID-19 health emergency, the City of Garden Grove announces the extended closures of City Hall and other City facilities, cancellation of City programs and classes, suspension of water shut-offs for non-payment, and the discontinuation of street sweeping parking citations through Friday, April 17, 2020. The City’s Emergency Operation Centers will also remain activated through April 17. To see the full press release, visit ggcity.org/news/city-extends-local-emergency-order-april-17.


UPDATE (3/23/20; 3:05 p.m.)

The City of Garden Grove has activated its Emergency Operation Centers to respond to issues pertaining to COVID-19. The City has also undertaken immediate health and safety measures in accordance with state guidelines for all City facilities, programs, and events that will be in effect through March 31, 2020. This is in response to an updated policy on gatherings, recently issued by the California Department of Public Health and Governor Gavin Newsom, intended to protect public health and slow the spread of COVID-19.

“It goes without saying that the City’s first priority, in any situation, is always the health and wellbeing of its residents, visitors, students, businesses, and employees. We’re facing some of the most challenging times we’ve ever seen, but it’s extremely important that we continue to work together to support, respect, and help each other, and assess our own personal situations with logical thought and calmness,” said Garden Grove Mayor Steve Jones.

The Garden Grove Police Department will be on a heightened alert to public safety issues regarding COVID-19. In order to limit any unnecessary contact or exposure to COVID-19, the Garden Grove Police Department’s front lobby will be closed to all walk-in visitors. All non-emergency police business will be conducted by appointment only. Appointments can be made by calling the police department’s non-emergency number at (714) 741-5704.

9-1-1 should continue to be used for emergency calls; non-emergency calls should be made to (714) 741-5704.

The Garden Grove Municipal Service Center, 13802 Newhope Street, will be closed. Services will be provided by phone, online, email or mail. For more information, visit ggcity.org/modified-services.

The following City facilities will be closed, and all programs and classes will be cancelled through March 31, 2020:

  • H. Louis Lake Senior Center, 11300 Stanford Avenue
    From Monday, March 16 through Wednesday, March 18, the City will provide a limited number of take-home meals on a first-come, first-served basis for seniors, from 10:00 a.m. to 11:30 a.m., in the senior center parking lot. Beginning Thursday, March 19, Meals on Wheels OC will provide seniors with take-home frozen meals to replace the Lunch Café congregate lunch program. For more information, seniors should contact the center at (714) 741-5253, from 8:00 a.m. to 3:30 p.m., Monday through Friday.

  • Atlantis Play Center, 13630 Atlantis Way; Garden Grove Sports and Recreation Center, 13641 Deodara Drive; Garden Grove Community Meeting Center, 11300 Stanford Avenue; Garden Grove Courtyard Center, 12732 Main Street
    For questions regarding pending or future bookings for the Community Meeting Center or Courtyard Center, please call (714) 741-5262.

  • Buena Clinton Youth and Family Center, 12661 Sunswept Avenue
    For additional information call (714) 741-5768.

  • Tiny Tots program
    In accordance with the Garden Grove Unified School District’s suspension of classes.

  • Magnolia Park Family Resource Center, 11402 Magnolia Street
    Limited services offered. Please call (714) 530-7413 for more information.

The following City-sponsored events will be cancelled or postponed:

  • Compost Giveaway (March 21);
  • Eggscavation (April 11) and
  • Magnolia Park Family Resource Center 20th Anniversary (April 18). A future date for the Magnolia Park 20th Anniversary event will be announced.
  • Call to Duty Police Memorial (May 21)
  • Garden Grove College Graduates’ Reception (May 26)

Effective immediately, all Garden Grove City Hall services will convert exclusively to online, or by telephone, email, or mail only. For general information, call (714) 741-5000 or visit ggcity.org/coronavirus or ggcity.org/modified-services.

  • Building & Safety: (714) 741-5307
  • Planning Services: (714) 741-5312
  • Engineering: (714) 741-5192
  • Business Tax: (714) 741-5074
  • Utility Billing: (714) 741-5320
  • Community Services/Parks & Facilities: (714) 741-5200
  • Housing Authority: (714) 741-5150
  • Public Works: (714) 741-5375
  • Animal Care: (714) 741-5565, #1
  • Water/Sewer Services: (714) 741-5395
  • Water/Sewer Engineering: (714) 741-5395
  • All other departments, call (714) 741-5000, or visit the department pages

The City Council meeting scheduled for March 24 will take place as planned, however in an effort to protect public health and prevent the spread of COVID-19 (coronavirus), City Councilmembers will be teleconferencing, and the public is strongly encouraged to view the meeting on television or online instead of attending in person. The meeting is broadcast live on Spectrum Cable Channel 3 and live streamed on the City’s GGTV3 YouTube Channel. The meeting begins at 6:30 p.m.

Members of the public who wish to comment on matters before the Council, in lieu of doing so in person, may submit comments by emailing cityclerk@ggcity.org. Comments will be provided to the Council as part of the meeting record.

The Orange County Fire Authority will be closing public access to countywide facilities through March 31, and suspend public activities such as school programs, tours, and in-service training until further notice. Residents will continue to have access to sandbags at the following locations:
OCFA Station #82, 11805 Gilbert Street
OCFA Station #83, 12132 Trask Avenue
OCFA Station #84, 12191 Valley View Street

The City of Garden Grove will continue working closely with the Orange County Health Care Agency and respond to any other statewide policy guidelines to ensure the health and safety of our community. The public is encouraged to check the City’s Coronavirus webpage at ggcity.org/coronavirus or the Orange County Health Care Agency’s website at ochealthinfo.com for updated information.

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