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Modified Public Counter Services

Effective immediately, all Garden Grove City Hall services will convert exclusively to online, or by telephone, email, or mail only. For general information, call (714) 741-5000 or visit

Parks, Facilities and Contract Classes

For general information, call during normal business hours: (714) 741-5200; email; or visit

Water Billing

Water bill payments can be made:

  1. Over the phone: (888) 867-2992
  2. Online:
  3. By mail
  4. Drop off check payment in the drop box in the front of City Hall
  5. Purchase a money order and drop it in the drop box in the front of City Hall

Water service disconnections have been postponed until April 17, 2020. Late water payments will be accepted without penalty if paid by May 1, 2020.

To inquire about your water bill, start or stop water services, call (714) 741-5078 or visit

For emergency water service: (714) 741-5704

Business Tax

  1. To apply for a business license or pay business tax, call during normal business hours: (714) 741-5074
  2. For general information, visit

Building & Safety

To inquire about building permit(s), plan check or building inspection(s), visit; call during normal business hours: (714) 741-5307; or email

Code Enforcement

For general information, call (714) 741-5350 or email

Planning Services

To inquire about land use or zoning matters, visit; call during normal business hours: (714) 741-5312; or email


To inquire about land development, capital projects or traffic, visit; call during normal business hours:
(714) 741-5192; or email

Water Services

To inquire about water and sewer engineering services, visit; call during normal business hours: (714) 741-5395; or email

Parking Citation Payments

To find, pay or appeal your citation, the following options are provided:

  1. Pay over the phone: (800) 453-1606
  2. Pay online:
  3. By mail (check or money order): City of Garden Grove, P.O. Box 409 Tustin, CA 92781
  4. Drop-off box located in front of City Hall (check or money order)

Republic Services

Republic Services offices are closed. Refuse payments can be made at or by calling (714) 238-2444.

Republic Services will be operating under the following guidelines:

  • Cart contents will be accepted only. Drivers will no longer pick up waste left outside of residential or commercial containers.
  • Curbside recycling and yard waste collection services will remain in place.
  • Bulk and e-waste programs are suspended.

For more information, visit

Modified Services (PDF)