Updated: 4/12/21

City Hall's 1st floor lobby is open under modified services.

  • All persons entering the front lobby must wear a face covering.
  • All persons waiting for assistance must adhere to social distancing requirements.
  • Hours of operation are Monday through Thursday, from 7:30 a.m. to 5:30 p.m., and alternating Fridays, from 7:30 a.m. to 5:00 p.m.

Additional City services are available by appointment, email, online, or by calling the following departments and divisions:

Parks, Facilities, Contract Classes & Senior Services

  1. For general information, call during normal business hours at (714) 741-5200 or email recreation@ggcity.org
  2. Visit ggcity.org/community-services

Water Billing

Water bill payments can be made:

  1. Over the phone: (888) 867-2992
  2. Online: ggcity.org/water
  3. Pay by mail
  4. Drop off check or money order payment in the drop box in front of City Hall
  5. In-person payments at the cashier, located in City Hall's front lobby.

The City has extended the suspension of water shut-offs for non-payments and late fee charges until further notice.

To inquire about your water bill, start or stop water services, call (714) 741-5078 or visit ggcity.org/finance/water-billing

For emergency water service call (714) 741-5704.

Business License

New Business License Tax Applications

Apply for a new business license by filling out application forms at https://ggcity.org/finance/business-tax-forms. Once completed, there are four options to submit your documents.

  • Print your completed documents and send them via U.S. Mail along with your check or money order payment to: City of Garden Grove, Business License, PO Box 3070, Garden Grove, CA 92842.
  • Print your completed documents and drop them in payment box labeled as in front of City Hall located at 11222 Acacia Pkwy.
  • Email your completed documents to businesslicense@ggcity.org Note: You must complete the Credit Card Authorization form and attach at the same time.
  • Print your completed documents and bring them to the Business License Tax Counter, located on the first floor of City Hall.
  • Call our office at (714) 741-5074 during normal business hours. We can assist you with your document submission and credit card payment.

Business License Tax Renewals
You can renew your business license with the following options:

  • Mail your renewal form and check or money order payment to: City of Garden Grove, Business License, PO Box 3070, Garden Grove, CA 92842
  • Drop off your renewal form along with check or money order in the payment box in front of City Hall at 11222 Acacia Pkwy.
  • Email your completed documents to businesslicense@ggcity.org Note: You must complete the Credit Card Authorization form and attach at the same time.
  • Pay by credit or debit card by calling our office at (714) 741-5074 during normal business hours. We can assist you with your renewal.
  • Bring your completed renewal form to the Business License Tax Counter, located on the first floor of City Hall.

If you need a renewal form, please email us at businesslicense@ggcity.org, or call our office at (714) 741-5074.

Currently, we do not accept online submissions.

Building & Safety

Building & Safety, Planning, and Engineering Counters are open by appointment only.

  1. To inquire about building permit(s), plan check or building inspection(s): call during normal business hours at (714) 741-5307 or email building@ggcity.org
  2. Visit ggcity.org/building-and-safety

Planning Services

Building & Safety, Planning, and Engineering Counters are open by appointment only.

  1. To inquire about land use or zoning matters, call during normal business hours at (714) 741-5312 or email planning@ggcity.org
  2. Visit ggcity.org/planning

Code Enforcement

For general information, call during normal business hours at (714) 741-5350; email codeenforcement@ggcity.org; or visit ggcity.org/code-enforcement.

Housing Services

For general information, call during normal business hours at (714) 741-5150; email housing@ggcity.org; or visit ggcity.org/housing-authority.

Engineering

Building & Safety, Planning, and Engineering Counters are open by appointment only.

To inquire about land development, capital projects or traffic, visit ggcity.org/engineering; call during normal business hours at (714) 741-5192; or email rjacot@ggcity.org

Water Services

To inquire about water and sewer engineering services, visit ggcity.org/pw/water; call during normal business hours at (714) 741-5375 / (714) 741-5395; or email publicworks@ggcity.org.

Parking Citation Payments

To find, pay or appeal your citation, the following options are provided:

  1. Pay over the phone: (800) 453-1606
  2. Pay online: pticket.com/gardengrove
  3. By mail (check or money order): City of Garden Grove, P.O. Box 409 Tustin, CA 92781
  4. Drop-off box located in front of City Hall (check or money order)

Garden Grove Police Department

The Garden Grove Police Department front lobby has returned to regular operations with health guidelines in place. Hours of operation are Monday - Friday, from 8:00 a.m. to 6:00 p.m., with the following guidelines:

  • All persons entering the front lobby must wear a face covering.
  • All persons waiting for assistance must adhere to social distancing requirements.

Vehicle releases have resumed in person. For information, call (714) 741-5710.

For 290 PC registration, contact Det. Camara at (714) 741-5824 on Tuesdays and Wednesdays, from 8:00 a.m. to 11:00 a.m.

Republic Services

Refuse payments can be made at republicservices.com or by calling (714) 238-2444.

For more information, visit Republic Services Coronavirus (COVID-19) Update.